Dear Andrew,

We are writing to say how pleased we are with the remodelling of our bathroom.

The job entailed taking the whole room back to the brickwork and starting again: a task which we found daunting. You completed it quickly and cleanly with the minimum disruption to our lives.

Once we had discussed what we wanted with you, we left every detail in your hands and you did not disappoint us with your professionalism.

When we decided on what we wanted, you had taken our sketchy ideas and put flesh on the bones for us. You used your technical knowledge to inform us but never tried to tell us what we wanted at any stage. We had a range of options to choose from and the information with which to make the choice.

Your quote was detailed and precise. The invoice at the end of the job was equally detailed and precise, accounting for expenditure in a clear way which allowed us to understand the costs. There was no inflation of cost from quote to invoice.

We were impressed with the respect you showed to our family & our home. You paid great attention to restoring the areas affected (like our stair carpet!).

The finished room is beautiful and will give us great pleasure for some time to come. In our opinion, it was worth every single penny spent and goodness knows, you earned every penny, too!

We would recommend you without reservation to anyone who wants a quality job done on remodelling their bathroom. Thanks again!

Derek & Bonnie Mitchell