Its not often I do this but I wanted to put it in writing that Sandra and I are delighted with the work that you did, well the work Steve did, transforming our bathroom.

Your whole process, from initial consultation right through to completion, was handled with the utmost professionalism and efficiency, and the quality of work is to be highly commended also.

Many thanks and we'll be in touch in Jan '08 to talk to you about our next project.

Best regards

Eric and Sandra Murray